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Can I cancel a refund request?
No. Once a refund request is submitted, it cannot be cancelled.
How long does the refund process take on Qpon?
The refund processing time in Qpon depends on the type of refund, as follows: 1. Refund to "Refung Balance": will be received within approximately 1–3 minutes after the process is successful. The refunded balance can then be withdrawn to a bank ...
How to Place Order for a Voucher?
Enter the Qpon application → Select a voucher → Click 'Buy Now' → Continue payment using QRIS.
Why can’t I log in? The system says my account is not normal?
The system is currently undergoing an automatic evaluation process. Please refrain from logging in for the next 24 hours. Tips: ? Avoid switching account too frequently ? Use one device for one account ✅ This helps prevent detection of unusual ...
How to Delete Account?
Go to the app → Account → Settings (⚙️) → Delete Account → Follow the on-screen instructions. Note: ⚠️ All data such as vouchers, transaction history, and account information will be permanently deleted and cannot be restored.