How long does the refund process take on Qpon?
| The refund process on Qpon usually takes up to 14 working days depending on verification. |
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How to Refund?
Go to the voucher you want to refund in the Qpon app → Tap “Request Refund” → Your request will be processed in up to 7 working days.
Can I cancel a refund request?
No. Once a refund request is submitted, it cannot be cancelled.
How to pay?
Currently, payments can be made via QRIS, DANA, and OVO. QRIS: Scan the QR code using Gopay, OVO, DANA, LinkAja, or any bank app with QR scan support. DANA & OVO: Can be selected directly in the Qpon app (a service fee applies according to each ...