Can the refund be processed to E-wallet?
No. Refunds can only be processed to a bank account number. If you do not have a personal bank account, you may also use a family member’s or friend’s bank account as a temporary recipient for the funds.
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How to Refund?
Go to the voucher you want to refund in the Qpon application → Click “Apply Refund” → The refund will be processed to the Refund Balance. Notes: If there is no “Apply for Refund” button, you can contact Customer Service to submit a request by ...
How long does the refund process take on Qpon?
The refund processing time in Qpon depends on the type of refund, as follows: 1. Refund to "Refung Balance": will be received within approximately 1–3 minutes after the process is successful. The refunded balance can then be withdrawn to a bank ...
How long does the refund withdrawal process take in the Qpon app?
The refund withdrawal process in the Qpon app usually takes 1–7 business days after the refund request is processed. The actual time may vary depending on the payment method and verification process.
Bisakah saya membatalkan permintaan refund?
Tidak bisa. Setelah refund diajukan, permintaan tidak dapat dibatalkan.
Can I cancel a refund request?
No. Once a refund request is submitted, it cannot be cancelled.