What should I do if the product I want to redeem is out of stock?

What should I do if the product I want to redeem is out of stock?

Please try redeeming it at another outlet that is still partnered with Qpon.

    • Related Articles

    • How to Redeem Voucher?

      Open the 'Order' menu → Select the voucher you want to use → Click 'Redeem Voucher' at the merchant location → Show the barcode to the cashier.

    • How to Redeem Kopi Kenangan Voucher?

      How to Redeem a Kopi Kenangan Voucher: 1. Click the Voucher link in the Qpon app. 2. You will be redirected to the Kopi Kenangan Loyalty WhatsApp account. 3. Follow the instructions on WhatsApp. 4. Once successful, show your WhatsApp number to the ...

    • Why is My Voucher Expired but I Haven’t Redeemed It?

      Vouchers can expire due to: • The redemption period has passed. • You have clicked "Redeem" and the 48-hour countdown period has expired.

    • Why my Voucher status is "Completed"?

      The status “Completed” means the voucher's 48-hour redemption window has ended after you clicked “Redeem Voucher” in the Qpon app. Make sure to use the voucher at the outlet before it expires!